Question 1

How is Personæ different from traditional persona tools?

Accepted Answer

Traditional persona tools give you static documents — a name, a photo, some demographics. Personæ creates Living AI Personas that you can actually talk to, question, and challenge. Instead of reading about your customer, you interact with them. The difference is like reading a map versus driving the road.

Question 2

How is Personæ different from ChatGPT?

Accepted Answer

General-purpose LLMs are trained to be helpful and generic. Personæ personas are built from your specific customer data — they embody a particular segment, with real memories, preferences, and reasoning patterns. They don't just answer questions — they reason like your actual customers. With Personæ, you just talk in plain, natural language. No prompt engineering required. And unlike a ChatGPT session that resets every time, Personæ personas remember across conversations.

Question 3

Is there a steep learning curve?

Accepted Answer

Not at all. If you can have a conversation, you can use Personæ. Creating a persona takes minutes. Interviewing it feels like a natural conversation. The platform is designed for business users — no technical background required.

Question 4

How is my data protected?

Accepted Answer

Your data is encrypted in transit and at rest. We do not use your customer data to train our models. You retain full ownership of your data and can delete it at any time. We are committed to being secure by design and transparent by default.

Question 5

How does the free plan work?

Accepted Answer

The free plan gives you access to the core Personæ experience with limits on the number of personas, memories, interviews, and insights per month. It is designed to let you explore and validate the platform before committing to a paid plan. No credit card required.

Question 6

What does a credit cover in practice?

Accepted Answer

5 credits cover one complete interview session with a persona. At typical usage, 500 credits per month is more than enough for a solo practitioner or small team to actively test messaging, validate positioning, and iterate on customer insights. Need more? Top up anytime with a credit pack.

Question 7

Which AI models does Personæ use?

Accepted Answer

Personæ uses three models depending on the feature. Memory and insight generation relies on OpenAI gpt-4.1-nano, interviews use OpenAI gpt-4.1-mini, and persona avatar generation uses OpenAI gpt-image-1.

Question 8

Where is Personæ infrastructure hosted? What about GDPR?

Accepted Answer

All infrastructure — servers and databases — is hosted within the European Union, ensuring strict compliance with GDPR and applicable EU data regulations. Your data never leaves the EU.

	Free	Starter	Business	Enterprise
Seats	1	3	15	Unlimited
Personas	1	5	Unlimited	Unlimited
AI Credits	50 credits / month	500 credits / month	7 000 credits / month	Custom
Total storage	500 Mo	1 Go	10 Go	Custom
Workspaces	1	1	3	Unlimited
Support	Community	Standard	Premium	Premium
Onboarding	Self onboarding	Self onboarding	1-hour onboarding call	3 × 1-hour onboarding calls
Authentication	Social login	SSO	SSO (SAML)	SSO (SAML)
Role-based permissions
Connectors
Trends analytics
API & MCP access
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Transparent pricing. No surprises.

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