The Personæ Method™
Pre-diagnostic — Do your teams understand the customer the same way?
Pre-diagnostic · Customer IQ Flash + 1 h video call · written report within 48 h · €450 excl. VAT
Who it is for
Leaders of startups, scale-ups or SMEs with 50 employees or more, in French-speaking Europe.
How it unfolds
- 1You answer the Customer IQ Flash before the call (a first estimate)
- 21 h video call with Hugo: your context, how the customer is understood and shared in your company
- 33 to 4 page report within 48 h, with the cost of the status quo
- 430 min Q&A video call to discuss it
Outcome
A clear picture of the current state of Customer Intelligence in your company, what it costs you, and where to start.
Evidence
20%
of time is lost searching for or recreating knowledge that already exists.
McKinsey
58%
of executives say they make decisions on gut feeling, for lack of access to customer knowledge.
Confluent
10%
of annual revenue is what team misalignment on the target customer can cost a company.
IDC